Terms of Service

1. Acceptance of Terms

By accessing or using KnowFlow services (hereinafter referred to as the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms and conditions of this agreement, please do not use the Service.

2. Service Description

KnowFlow is an AI-powered learning content platform operated by Beijing Huiduoxing Technology Co., Ltd. that provides content generation, course creation, and educational materials ("Content"). The Service uses artificial intelligence technology to process, generate, and customize learning materials.

3. User Account and Registration

  • You must register an account to access certain features of the Service.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

4. Content and Intellectual Property

4.1. User Generated Content

  • You retain ownership of any content you upload to the Service ("User Content").
  • You grant KnowFlow a worldwide, non-exclusive, royalty-free license to use, store, display, and process User Content to provide the Service.

4.2. AI Generated Content

  • Content generated by our AI systems ("AI Content") is for educational purposes only.
  • We cannot guarantee the accuracy, completeness, or appropriateness of AI Content.
  • KnowFlow retains all rights to the AI systems and algorithms used for content generation.

4.3. Intellectual Property

  • The Service, including its software, features, and interface, is protected by copyright, trademark, and other laws.
  • You may not copy, modify, distribute, sell, or lease any part of our Service without explicit permission.

5. Acceptable Use Policy

5.1. You Agree Not to:

  • Use the Service for any illegal purposes
  • Upload content that infringes intellectual property rights
  • Attempt to reverse engineer the AI systems
  • Share account access with unauthorized users
  • Use the Service to generate harmful or malicious content
  • Scrape or extract large amounts of data from the Service

5.2. Content Guidelines

  • All uploaded content must be suitable for educational purposes
  • Content must not contain sensitive, personal, or confidential information
  • You must have the necessary rights to upload materials

6. Data Usage and Privacy

6.1. Training Data

  • User Content may be used to improve our AI systems
  • Personal information will be processed according to our Privacy Policy
  • You can opt out of certain data usage as specified in the Privacy Policy

6.2. Data Processing

  • The Service uses AI technology to process data
  • We implement reasonable security measures to protect your data
  • We may use anonymized data to improve the Service

7. Subscription and Payment

7.1. Paid Services

  • Certain features require a paid subscription
  • Prices and features may change with notice
  • Refunds are provided according to our refund policy

7.2. Payment Terms

  • You agree to pay all applicable fees
  • Subscriptions auto-renew unless cancelled
  • Failed payments may result in service interruption

7.3. Refund Policy

  • Refund Eligibility: Refunds are available for technical problems that prevent or unreasonably delay delivery of the service, duplicate charges, or billing errors.
  • Refund Process: To request a refund, contact our support team at support@knowfun.io with your order details and reason for the refund request.
  • Refund Timeline: Refunds are typically processed within 5-7 business days and will be credited back to your original payment method.
  • Subscriptions: There are no refunds on unused subscription periods. You may cancel your subscription at any time, and it will take effect at the next payment date.

8. Limitation of Liability

8.1. Service Disclaimer

The Service is provided "as is" without any warranties of any kind.

8.2. KnowFlow is Not Responsible For:

  • Accuracy of AI-generated content
  • Educational outcomes or results
  • Service interruptions or data loss
  • Indirect, consequential, or incidental damages

9. Changes to Terms

  • We reserve the right to modify these terms at any time
  • Continued use of the Service after changes constitutes acceptance of new terms

10. Termination

10.1. Account Termination

You may terminate your account at any time.

10.2. Service Termination

We may immediately terminate or suspend access to the Service for:

  • Terms violation
  • Suspected fraudulent activity
  • Non-payment
  • Abusive behavior

11. Contact Information

If you have any questions about these Terms, please contact us at:

Beijing Huiduoxing Technology Co., Ltd.

By using KnowFlow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.